Frequently Asked Questions

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The following items are frequently asked questions related to the Chatham County Collection Centers, recycling, Solid Waste Fee, and decals.

If you do not see any answer to your question please contact the Main Office Monday through Friday from 7:00 am to 4:00 pm at (919) 542-5516 or email us anytime at recycle@chathamcountync.gov. We will be able to give you the answer and also add it to this list.

Decals and the Solid Waste Fee

I lost my decal. How do I get a new one?
When will I receive my decals each year?
I did not receive my decals in the mail. What do I do?
Why do I have to show my decal every time I use the Collection Center?
Why do I have to pay a Solid Waste Fee? Don’t my county property taxes pay for the services at the Collection Centers?
Why did the Solid Waste Fee increase in July 2025?

Landlords and Tenants

What if my property is rented to new tenants before the end of the calendar year?
I am a renter in Chatham County, how do I get a decal?
If I own a rental property in Chatham County, how do my tenants get their decals?
As the owner of a rental property, may I use the collection centers when I am cleaning out or making repairs to a dwelling?

Collection Centers

Why am I only allowed to bring a certain amount of trash/recycling to the Collection Center?
What are the Collection Center hours?
Why is there a size limit on electronics at the Collection Centers?
I see an item in a bin that I want, can I take it?
I have an item I think someone can reuse, what should I do with it?
I live in the town limits. Can I use the Collection Centers?

Recycling

What can I put in the Mixed Recycling at the Collection Centers?
What happens if I put items into the Mixed Recycling that are not accepted?
Why can I only recycle plastic if it is a bottle, jug, jar, or tub?
I used to be able to recycle more items at the Collection Centers. What changed?
I don't have a decal to use the Collection Centers, what can I do with my electronics?

Miscellaneous

Where do I take yard waste- grass, leaves, trees, limbs, etc.?
I need to set up curbside services for trash and recycling at my house.
My trash/recycling can was NOT picked up at my curb. Who should I call?
I need to rent a dumpster. Who do I contact?
Where is the landfill in Chatham County?