Chatham County DSS coordinates transportation services for NC Medicaid Direct members only. To apply for NEMT services or to schedule a ride, please call (919) 642-6970. If you reach a recording, leave your name and phone number only, and your call will be returned.
Beneficiaries enrolled in NC Medicaid Managed Care should contact their health plan (Prepaid Health Plan or PHP) directly for transportation assistance. NEMT contact numbers by plan are listed below:
AmeriHealth Caritas
ModivCare (NEMT Broker): 833-498-2262
Carolina Complete Health
ModivCare (NEMT Broker): 855-397-3601
Healthy Blue
ModivCare (NEMT Broker): 855-397-3602
UnitedHealthcare
ModivCare (NEMT Broker): 800-349-1855
For general questions or if you are unsure about your provider, call 833-870-5500. Learn more about NEMT by visiting the NC Department of Health and Human Services.
