Reach out to ask.dss@chathamcountync.gov for general questions.  This email address is monitored and most responses will be processed within 48 business hours.

The Program Integrity team is responsible for detecting and preventing fraud, waste and abuse in economic services programs offered through the Department of Social Services.  To report someone may be misusing their benefits, contact the agency at 919-542-2759.

The agency has made it easier to submit necessary documents to your case worker.   The following programs can receive documents through the portal:

• Child Care
• Child Support
• Emergency Housing
• Energy Assistance
• Food and Nutrition
• Medicaid
• Work First

Submit your documents by accessing the portal at https://gisservices.chathamcountync.gov/dssdocuments.

Foster and adoptive families help our children feel safe and secure. They provide structure and guidance at a very critical time in this child’s life. They help teach children how to become healthy, productive adults, which is the ultimate goal for our children. We want them to grow up, have their own children and be able to raise them in a healthy, safe way. And again, foster parents play an extremely important role in this guidance; it is immeasurable what they give to our children. 

Contact the Foster Home Licensing team at 919-542-6936 and learn more about becoming a foster parent here.

The Department provides protective services to children and vulnerable adults.  To make a report, contact the Intake Line at 919-642-6988 during normal business hours of 8a.m.-5p.m., Monday through Friday.  If a report needs to be made outside of these hours, please contact the Chatham County Sheriff's Department for emergencies at 911 or non-emergencies of 919-542-2911 and ask to reach the on-call social worker.

The primary fax line for Child and Adult Protective Services is 919-542-0679.

More information on Child Protective Services can be accessed here.

More information on Adult Protective Services can be accessed here.

We would love to hear about your experience with Chatham County Department of Social Services whether in person, over the phone, via email or some other means.  Please complete our Customer Service Survey located here.

By completing a survey and providing your contact information, you will be entered into a monthly drawing for a $15 Walmart gift card.